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SHIPPING POLICY

We’re so excited you’ve stopped by! We understand shipping can be an area of concern, we’ve all been there. Here’s what you can expect from us. We’ll do whatever we can to make your process easy and hassle-free.

DELIVERY RATES

Delivery rates depend on where you are, and they will be calculated at checkout. Questions? Shoot a message over to our Consumer Service Team!

DAMAGES

Damaged order? Contact our Consumer Service Team and file a claim. Your satisfaction is important to us, we’ll figure this thing out!

LOST or UNDELIVERED

Haven't received your package yet? Please contact USPS and provide them with your tracking information.

DOMESTIC SHIPPING

We strive to process orders rapidly, however we do not ship on the weekends or holidays. Please expect your order to be processed and sent to the carrier in a timely fashion. Please also consider the time when the order was placed, our daily cut off time is 12PM EST. If we are experiencing high volumes, delays are possible, but we’ll be sure to let you know by phone or email if we expect anything significant regarding your order.

*Please note, shipping carriers are experiencing delays more frequently than ever before. Please allow for extra time in transit. We currently utilize USPS Priority Mail, it usually takes up to 3 business days for delivery. Priority Mail is not a guaranteed service by USPS. Date of delivery is expected but not guaranteed.

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